Handling time is between 5-10 days fulfilled Mon-Fri. Transit time is between 5-10 days shipped Mon-Fri.
We offer you a 12 month limited warranty on all our furniture and fixtures from the date of delivery.
If the product received is damaged or is not the correct product, please contact our customer service by phone at 1-866-820-0227 within 48 hours of delivery .
If you purchase a product and change your mind, you can still return it in its original packaging for a refund or exchange within a maximum of 3 days from the delivery date. Please contact customer service by phone.
Most of our products are made with natural wood, natural wood will old and move with time. Small cracks, move around the knots are completely normal and we don't consider it as imperfections. This is part of the beauty of natural wood